bdt11's Privacy Policy

This privacy policy applies to all services and activities of the bdt11 platform. By using our website, you are considered to have given your consent to the terms of this policy. We respect your privacy and take the utmost care to protect your information.

bdt11 serves users in Bangladesh as a trusted online gaming platform. We believe that transparency and data protection are the foundation of a trustworthy relationship. That is why we have prepared this detailed privacy policy.

We collect various types of information during the process of creating an account, using the platform, and conducting financial transactions on bdt11. This information is used solely to provide services, ensure security, and improve the user experience.

1.1 Personally Identifiable Information

• Full name and date of birth (for age verification — only users aged 21 and above may register)
• Email address and mobile phone number
• Residential address
• National ID or passport number (for identity verification where applicable)

1.2 Financial Information

• Mobile wallet numbers (bKash, Nagad, Rocket)
• Deposit and withdrawal history
• Transaction amounts and timestamps

1.3 Technical Information

• IP address and device type
• Browser and operating system information
• Session cookies and website usage logs
• Time of website access and navigation patterns

1.4 Gaming-Related Information

• Betting history and list of preferred games
• Records of bonus and promotion usage
• VIP tier progress and reward information

bdt11 collects your information in the following ways:

• Direct provision: Information you voluntarily provide during registration forms, account updates, or when contacting customer support.
• Automatic collection: Through cookies, log files, and web beacon technology while browsing the website.
• From third parties: Information received from identity verification services or fraud prevention systems.

We use your information only for specific, lawful, and transparent purposes. bdt11 never sells your information to third parties.

bdt11 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

• Service provider partners: Trusted organizations that assist with payment processing (bKash, Nagad, Rocket), technical infrastructure, or customer support — only the necessary information, and only in accordance with our instructions.
• Legal obligations: Information may be disclosed in compliance with a valid order from a competent court, government authority, or regulatory body.
• Fraud and crime prevention: Providing information to relevant authorities when required for the investigation of any illegal activity or fraud.
• Business transfer: In the event of a merger or acquisition, users will be informed in advance.

Outside of the above cases, your information is not shared with any third party. When sharing information with our partners, we require them to comply with strict confidentiality agreements.

The bdt11 website uses cookies and similar tracking technologies. These technologies store small data files in your browser, which help improve the functionality of our site and your experience using it.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and the core functionality of the platform. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferred language, game settings, and other personal preferences.

5.3 Analytical Cookies

Analytical cookies help us gather information about which parts of the platform are used most and where improvements are needed. This information is completely anonymous.

You can disable cookies from your browser settings, but doing so may limit some functionality of the site.

bdt11 adopts industry-standard technical and organizational measures to protect your information. Our platform is secured with SSL encryption technology.

• SSL/TLS Encryption: All information exchanged between your browser and our servers is transmitted in encrypted form.
• Database Security: Stored data is protected by encryption and password hashing technology.
• Access Control: Only authorized staff may access your information, and only as required for specific tasks.
• Regular Security Audits: Our systems undergo regular security audits and vulnerability assessments.
• Incident Response Plan: In the event of a security breach, we have a plan in place for a rapid response and to notify affected users.

Please note, however, that no method of transmitting information over the internet or electronic storage is 100% secure. We make every effort, but absolute security cannot be guaranteed.

bdt11 retains your information only for as long as necessary. The retention period is determined based on the following factors:

• All information is retained for as long as the account remains active.
• Financial transaction information is retained for a defined period after account closure in accordance with applicable legal requirements.
• Information relevant to fraud or dispute resolution is retained until the process is complete.
• After the retention period, information is securely deleted or anonymized.

As a user of bdt11, you have the following rights regarding your own information:

8.1 Right to Access

You may request to know what information we hold about you at any time.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, we may be required to retain certain information for a defined period due to legal or regulatory requirements.

8.4 Right to Object to Processing

You may object at any time to the processing of your information for marketing purposes.

8.5 Right to Data Portability

We can provide the information we have collected about you in a structured, machine-readable format.

To exercise any of the above rights, please contact our support team. We are committed to always responding fairly and in a timely manner.

bdt11 follows a strict age verification policy. Our platform is intended only for those aged 21 and above. We do not knowingly collect or process the information of any minor.

If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.

Subject to your consent, bdt11 may send you emails or messages about relevant offers, bonuses, and updates. Every message will include an option to unsubscribe.

If you no longer wish to receive marketing communications, use the unsubscribe link provided in any message or notify our support team. Even after marketing communications are stopped, important account and transaction-related messages will continue.

bdt11 may revise this privacy policy as needed. If any significant changes are made, we will notify you by posting a notice on the website or by sending a message to your registered email.

Continued use of the platform after any changes will be considered as your consent to the revised policy. We therefore recommend that you visit this page regularly.

Our platform may occasionally reference third-party services or content. These third parties have their own privacy policies, for which bdt11 is not responsible. You are advised to read the policies of any third-party service before using it.

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. Our team is available 24 hours a day, 7 days a week to assist in both Bengali and English.